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PRIVACY POLICY

(last updated: 1st April 2012

HomeExchangePlace.com is a website - owned and operated by IT-Service Groeber, based in Germany.

HomeExchangePlace.com is committed of your protecting and your privacy. The following discloses our information gathering and dissemination practices for this website.

  • Information we collect!
    Our primary goal in collecting personal information is to provide you with an efficient and customized experience. This allows us to provide services and features and to customize our service to make your experience better.

    You agree that we may feature members postings, including your postings, in, among other places, editorials and newsletters that we may periodically send out to our members. The only information which will be posted is the information which you choose to display when you create your posting. Your postings can be viewed by other members and the general public and we can´t prevent third parties from copying and displaying information which is posted. While we can´t prevent such actions by third parties, the content of our Website is copyright protected and it is our policy to prosecute any such improper copying of information which you have posted.

    To the extent - you don´t want certain information to be viewed; do not place that information on your posting. We may, through agreements with other websites, allow your listing information to be posted on such websites. Such postings will not include any of your contact information, nor will we allow those websites or their users to contact you directly, but we will instead have those users re-directed to our Website and/or your listing on this Website. Please note that your personally identifiable information will be stored and processed on our Servers in Germany. The laws regarding the handling of personal data in Germany may differ from the laws of other countries - but, as we explain below, we will hold and transmit your information in a safe, confidential and secure environment.

  • How will this information be used and who has access to it?
    HomeExchangePlace.com provides you with the opportunity to receive our newsletter. You may modify this choice at any time from the member home page.

    We reserve the right to contact you regarding the status of your membership, any updates that may materially affect your rights or status on HomeExchangePlace.com; orders placed, and to alert you to new information, products and services, events and other opportunities.

    Your personally identifying demographic information is used to allow other members and visitors to find you through a search and to deliver targeted advertising and promotional offers to you.

    The specific information we collect is not shared with other organizations and we will never release your personally identifiable information to an external organization without your prior consent except for the purposes of validating credit information and collecting debts. We may disclose your personally identifiable information if we reasonably believe we are required to do so by operation of law, which may include, but is not limited to a judicial proceeding, court order, or legal process served on HomeExchangePlace.com.

    Although, HomeExchangePlace.com makes use of up to date technology in order to protect your personal information from being copied or captured by unauthorized third parties, please keep in mind that we cannot ensure complete protection.

  • How long do you keep the information I've given you?
    We keep the information you have given us for as long as you are a member on the site or for as long as we are required to do so by law, whichever is longer.

  • Can I change the information I have already given you?
    You can always verify or request the removal of the personally identifiable information we have collected and change your registration information by logging on to your member's area or send us an email.

  • What security features do you have?
    We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.
    Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute secure.

  • Accessing, reviewing and changing your profile!
    Following registration, you can review and change the information you submitted during registration. For instructions on how to do so, visit our Faq´s section of the website. If you change your password and email address we will retain a record of your old password and email address. You can also change your registration information such as: name, address, city, state, country, phone number.
    Upon your notification, we will remove your membership from our active databases as soon as reasonably possible in accordance with our policy and applicable law. To learn how to hide or remove your profile so that others cannot view it, visit the Faq´s section of the Websites.

    We will retain in our files information you have requested be removed from our active databases for certain purposes, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information may never be completely removed from our databases due to technical and legal constraints. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to any request you may submit.

  • Use of "Cookies"!
    We use data collection devices such as "cookies" on certain pages on HomeExchangePlace.com

    "Cookies" are small files placed on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a "cookie." Cookies can also help us provide information which is targeted to your interests.

    We use this information to determine our members' demographics, interests, and behavior to better understand and serve you and our community. This information may include the URL of the website that you visited prior to our website (whether this is on our site or not), the URL of the website you next go to (whether this URL is on our site or not), what browser you are using, and your Internet Protocol ("IP") address.

    Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits. We may use a third party advertising company to serve ads on our behalf across the Internet. That advertising company may also collect anonymous information about your visits to our Website. This is primarily accomplished through the use of a technology device, commonly referred to as a Web ranging, cookie or an action tag, which is placed on various Web pages within our Website or in an HTML e-mail that allows the third party advertising company to collect anonymous information.

    There may also be a number of services offered by external service providers that help you use our Website. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their private policies, if any. Some of the third party advertisers that we use have their own privacy policies and may allow you to opt out of having your information collected as discussed above.

  • Our disclosure of your information!
    Due to the regulatory environment in which we operate, we can´t ensure, that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement.

    By way of example (without limiting any of the foregoing), we may be required to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect at HomeExchangePlace.com.

    Accordingly, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

    As a matter of policy, we don´t sell or rent any personally identifiable information about you to any third party.

    However, the following describes some of the ways that your personally identifiable information may be used or disclosed.

  • Control of your password!
    You are responsible for all actions taken with your login information and password, including fees.
    Therefore, we do not recommend that you disclose your password or login information to any third party.

    If you choose to share this information with any third party, you are responsible for all actions taken with your login information and password, and therefore should review each third party's Privacy Policy.

    If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf.
    Therefore, if your password has been compromised in any way, you should immediately change your password.

  • Other information collectors!
    Except as otherwise expressly described in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you.
    To the extent, that you disclose your information to other parties, whether they are on our Website or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them.
    To the extent, that we use third party advertisers, they adhere to their own privacy policies.

    HomeExchangePlace.com doesn´t control the privacy policies of any third parties.

    You should investigate their policies before you disclose your personal information to them.

  • Security!
    HomeExchangePlace.com uses industry standard practices, including "firewalls" and Secure Socket Layers, to safe the confidentiality of your personal identifiable information.
    We treat data as an asset that must be protected against loss and unauthorized access.
    We employ many different security techniques to protect such data from unauthorized access by others inside and outside the company.
    Therefore, please exercise caution with regard to any personally identifiable information you submit for publication by our service.

  • Google Analytics
    This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

    In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

    Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

    The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

  • Notice!
    We may change this Privacy Statement from time to time based on changes in the law, your comments, or our need to accurately reflect our data collection and disclosure practices.
    We will notify you about significant changes in the way we treat personal information by sending you a notice via email or by placing a prominent notice on our Website.

    If you have any questions regarding this Privacy Policy, please contact us by mail.